Client Profile

• Major technology company with an annual T.O > £2.0 billion
• Central Accounts Payable department processing 80,000 inventory invoices representing > £44 million spend every year.
  

Project Objectives

• Centralise European Account Payable departments into a single EAME wide shared service center.
• Replace several legacy systems with corporate mission critical systems including Oracle Financials.
• Develop optimal Pan European business processes for the centralised shared service center.
  

Approach

• Conduct business analysis to develop processes for the shared service center. Essentially where are we today, where do we want to be and what is the gap in terms of people,process and systems for an EAME wide solution.
• Put together and actioned a no nonsense fast trek project plan with clearly defined project stakeholders and ROI case.
• Carry out workshops and drive the business change including full system cutover.

Benefits

Auto authorisation of invoices made possible by global inventory receipts and new processes led to a 35% faster invoice processing time.

40% reduction in suppliers base with EAME wide strategic supplier agreements signed up improving purchasing power and introducing a single point of contact for rapid query resolution.

Material reduction in cost base for EAME with the introduction of a single shared service center.

New ebusiness process and Metrics enabled key business performance measures to be in place for the first time resulting in a 10-15 % marked productivity improvement.